About SEPHORA
Sephora offers a welcoming shopping experience where diversity is celebrated. The store features a wide variety of makeup and brands, including FENTY BEAUTY, Drunk Elephant, and Sephora Collection. Customers can enjoy in-store or curbside online order pick-up options, as well as same-day delivery. Some visitors have reported mixed experiences with customer service, with some staff being unhelpful and unfriendly, while others have been exceptional and welcoming. Many customers have praised the staff's knowledge and assistance, particularly in the skin care department. Visitors have noted that staff members are helpful and friendly, often providing useful deals and personalized recommendations. For example, one staff member helped a customer save $10 on a purchase by informing them of a deal, and others have received outstanding service from employees like Ashley and Daysha, who offer personalized makeup advice and color-matching. Overall, Sephora provides a convenient and inclusive shopping environment with a range of products to suit different needs and preferences.
I really like this store. Always a pleasant experience. The cashier who rang me up (long, dark, curly hair, great smile) on July 5 at 12:50 pm was amazing. Perfect customer service. She was nice, helpful, and genuine. I left smiling because of the interaction with her.
Also, the day before, I also went in and right when we walked in, an employee informed me of a deal, which was helpful. Because of that, I saved $10 the next day on something I wanted.
Serenity helped me choose the best products for my skin type but Ashley gave outstanding customer service & helped me thoroughly thru out my entire experience. I told her of my needs and she recommended the best sunscreen and products for my skin type & made me feel comfortable. Felt like I was talking to a friend. Shout out to Ashley :) she deserves a raise!
I recently visited Sephora at fashion fair for a “Beauty lesson” with Daysha. She color-matched me for a foundation that fits my complexion better.
She did an AMAZING makeup look and I left extremely happy.
Daysha is an excellent makeup artist and I will definitely be going back. She also show me how to prep my skin for longer lasting makeup.
All the staff was very nice and helpful.