About Roo's Heating And Air Conditioning
Roo's Heating And Air Conditioning is a reputable business known for its honest and professional services. The company provides same-day diagnosis and repair, with technicians who are not pushy or trying to upsell unnecessary parts or labor. Customers praise the business for its excellent customer service, noting that technicians arrive promptly and address issues quickly. The team's attentiveness, helpfulness, and transparency make the installation process smooth and stress-free. Many customers have relied on Roo’s Heating and Air Conditioning multiple times, appreciating their dependability, quick fixes, and fair prices. They even showed up after hours during a heat wave to fix an AC unit. Recently, the owner, Ruben, and his team quickly responded to a commercial walk-in box issue on a Sunday, explaining the problem and sharing photos. One customer had a heat pump installed with ductwork replaced and noted that there was no pressure to upsell. The installation team was informative and addressed a minor vent issue professionally. Overall, Roo's Heating And Air Conditioning is a top-notch choice for HVAC needs, offering competitive pricing and exceptional service, with great customer support that makes working with them easy and stress-free.
We had a great experience with Ruben the owner and his team.
We have a commercial walk-in box that went out, and he showed up within an hour on a Sunday to fix the issues. Explained the issue, shared with me photos and made his recommendation.
Thank you Ruben,
Had a heat pump installed with my ductwork replaced. They didn't try to upsell me any equipment and instead talked about my choices with me. Very informative and helpful making it less stressful on myself. There was an issue where during the installation of my ductwork, a section of my vent came down. But they were able to apologize, fix it and make it look much better.
This is my first maintenance since this company put in my new HVAC in the spring. They were very easy to work with. Answered all questions. Today was the first maintenance check and everything so far is great. Great people to work with. Great customer service.