Brought our Mercedes in for an oil change and windshield washer system repair . The issue with the washer was quickly diagnosed and repaired. First time using the Escondido Auto Group. The facility was clean , organized, and the technicians were attentive. They also offer free shuttle service.
Robert Jennings
Nov 2025
Great place to take all your automotive needed. I would highly recommend West Escondido Automotive & Transmission.
Madison Schafer
Nov 2025
Super kind staff all around and extremely helpful! They thoroughly checked my car and fixed the problem a lot quicker than expected. Definitely will come back for any future issues.
Blair McDonough
Nov 2025
I’ve said it before and I’ll say it again, all the guys at West automotive Escondido will give it to you straight no BS and a reasonable price.
Moses Derkalousdian
Oct 2025
I can't recommend this shop enough. They are masters of their trade, particularly with complex electronics. They were the only ones who could diagnose a persistent, complicated fault in my plug-in hybrid Pacifica. What truly sets them apart is their integrity. They discovered my car was still under warranty, informed me, and sent me to the dealer for a covered repair. Their honesty and expertise are second to none. Highly recommended!
Allen Gubba
Oct 2025
poor service review 2015 BMW transmission would not shift into P, the shop had vehicle for 10 days. No work was done as they claimed they could not start vehicle. Apparently, their proclaimed BMW expert did not realize he had to press the brake when starting. Although they said it would in not start, the vehicle was moved from the back lot to the front parking lot every day they were open. They also stated the inability to start the vehicle was the reason they could not road test the vehicle. The vehicle also sustained minor bumper damage while at the facility which was not reported. I ended up just taking the vehicle back and managed to repair the vehicle myself. I am a fairly knowledgeable mechanic but just did not have the time to work on the vehicle, so I do know when someone is speaking mechanic double talk. The purpose of this post is for the owner who claims quality and service can take a look into the Escondido shop operations. I seek no compensation or apologies .
Ignacio Caratachea
Oct 2025
Great people and excellent help
Terry Jackson
Oct 2025
Great customer service over the phone and at the front desk. The Smog test was completed in a timely manner and I was out the door.
ReachFe IsMe
Oct 2025
Outstanding Service; Danny was knowledgeable and informative. He answered my every question and explained the critical items. My RAM 1500 was completed within good time.
I am confident with my Service from West Escondido Automotive and I would recommend you pay them a visit.
Jay
will try to over charge you
John and Dena Tracanna
Brought our Mercedes in for an oil change and windshield washer system repair . The issue with the washer was quickly diagnosed and repaired. First time using the Escondido Auto Group. The facility was clean , organized, and the technicians were attentive. They also offer free shuttle service.
Robert Jennings
Great place to take all your automotive needed. I would highly recommend West Escondido Automotive & Transmission.
Madison Schafer
Super kind staff all around and extremely helpful! They thoroughly checked my car and fixed the problem a lot quicker than expected. Definitely will come back for any future issues.
Blair McDonough
I’ve said it before and I’ll say it again, all the guys at West automotive Escondido will give it to you straight no BS and a reasonable price.
Moses Derkalousdian
I can't recommend this shop enough. They are masters of their trade, particularly with complex electronics. They were the only ones who could diagnose a persistent, complicated fault in my plug-in hybrid Pacifica.
What truly sets them apart is their integrity. They discovered my car was still under warranty, informed me, and sent me to the dealer for a covered repair. Their honesty and expertise are second to none. Highly recommended!
Allen Gubba
poor service review
2015 BMW transmission would not shift into P,
the shop had vehicle for 10 days. No work was done as they claimed they could not start vehicle. Apparently, their proclaimed BMW expert did not realize he had to press the brake when starting. Although they said it would in not start, the vehicle was moved from the back lot to the front parking lot every day they were open. They also stated the inability to start the vehicle was the reason they could not road test the vehicle.
The vehicle also sustained minor bumper damage while at the facility which was not reported. I ended up just taking the vehicle back and managed to repair the vehicle myself.
I am a fairly knowledgeable mechanic but just did not have the time to work on the vehicle, so I do know when someone is speaking mechanic double talk.
The purpose of this post is for the owner who claims quality and service can take a look into the Escondido shop operations.
I seek no compensation or apologies .
Ignacio Caratachea
Great people and excellent help
Terry Jackson
Great customer service over the phone and at the front desk. The Smog test was completed in a timely manner and I was out the door.
ReachFe IsMe
Outstanding Service; Danny was knowledgeable and informative. He answered my every question and explained the critical items. My RAM 1500 was completed within good time.
I am confident with my Service from West Escondido Automotive and I would recommend you pay them a visit.