1 star for Cassie R. was very unprofessional and rude. For a family who just their loved one, the last thing we need is this unprofessionalism. I called oak hill to verify a time so that I could coordinate with the mortuary what dates we wanted to have services and was told by the mortuary to call for a time that was available for the cemetery. When I got to the mortuary to give them a time and date that was available with the cemetery, Cassie called the mortuary she was put on speaker by staff and with us in the office, she tried mocking family for calling for a time and date, I stopped her by stating yes family is here on the phone, very rude person, hope no one has… read full review
About Oak Hill Memorial Park
Oak Hill Memorial Park has seen significant improvements in its maintenance, as noted by several visitors. One reviewer expressed delight upon finding the cemetery well-kept and free of gophers, attributing the positive change to the dedicated staff and a regular gopher management program. Another visitor remarked on the improved condition of the grounds, mentioning that it was the best the cemetery had looked in years. However, not all experiences were positive; one visitor reported distress over the removal of items from a loved one's grave site, highlighting ongoing concerns for some families. Overall, the park appears to be making strides in care and upkeep.
Reviews
This is a great Cemetary. The people that work there are so accommodating. From planning to burial they we're professional, compassionate and patient. Fast forward 6 years later and I still enjoy visiting my Father here. And while visiting I needed a little help and an employee named Spencer reinforced my faith with Oak Hill. His warm greeting and over the top helpfulness made smile on a day that's usually filled with sorrow. So thank you Spencer you're a great representative of Oak Hill and hopefully you get recognized for being an excellent employee.
My best friend and I visited Oak Hill Memorial Park on January 17, 2024. Both our families have family members buried there as we grew up in Escondido. We have always loved Oak Hill Cemetery, but in the last few years the gophers had overrun the place and they were unsettling the headstones. When we returned on 1/17/24 the gophers were gone! Everything around the headstones looked well maintained and tended to. We were so surprised and delighted! We even went to the Manager's Office to let them know how pleased we were. They said that they now have a gopher company that comes every two weeks and it shows. The cemetery looks like it did many year ago which was… read full review
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Location
2640 Glenridge Rd, Escondido, CA 92027
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