Save yourself the trouble, $, and sanity. DO NOT MOVE THERE. They will charge you unfairly for many things, the community is NOT gated! outsiders will go through your patio & dumpster. the laundry room washers are disgusting. Horrible customer service. Move along to a better place.
August 2019
I love living at Hidden Cove 2, I moved to hidden cove one last year and recently upgraded to hidden cove two and it was such an easy process. The staff in the office is super friendly and always there to help. The maintenance crew is always awesome and shows up within the day or the next day after you place your order. Just all amazing apartment homes all around. Best apartment homes I have lived in so far!!
June 2019
We employed this firm for the last 8 months. In that time, their service was fine, not great but fine. The reasons for this POOR REVIEW include:1. NOT closing the Deadbolt when securing front and back doors before leaving an Airbnb house unprotected;2. NOT closing blinds on an Airbnb home when no one is going to be home for a number of days;3. Leaving bed duvets and sheets rumpled instead of crisp and neat;4. Interior shelf or cupboard pullouts were Never consistently cleaned;6. Guests complained about hairs on bedsheets!;5. Laundry was left in washing machine and dryer even though it was understood that this was a responsibility which had to be fulfilled; AND6.... read full review
Save yourself the trouble, $, and sanity. DO NOT MOVE THERE. They will charge you unfairly for many things, the community is NOT gated! outsiders will go through your patio & dumpster. the laundry room washers are disgusting. Horrible customer service. Move along to a better place.
I love living at Hidden Cove 2, I moved to hidden cove one last year and recently upgraded to hidden cove two and it was such an easy process. The staff in the office is super friendly and always there to help. The maintenance crew is always awesome and shows up within the day or the next day after you place your order. Just all amazing apartment homes all around. Best apartment homes I have lived in so far!!
We employed this firm for the last 8 months. In that time, their service was fine, not great but fine. The reasons for this POOR REVIEW include:1. NOT closing the Deadbolt when securing front and back doors before leaving an Airbnb house unprotected;2. NOT closing blinds on an Airbnb home when no one is going to be home for a number of days;3. Leaving bed duvets and sheets rumpled instead of crisp and neat;4. Interior shelf or cupboard pullouts were Never consistently cleaned;6. Guests complained about hairs on bedsheets!;5. Laundry was left in washing machine and dryer even though it was understood that this was a responsibility which had to be fulfilled; AND6.... read full review