Centro Medico Escondido - Urgent Care

Mar 2024

Very very incompetent in this place. I bring my mother in law to have a Lab Test done; She is diabetic and even though her doctor and the laboratory technician know it, they make her wait up to hours without eating or drinking anything. Very negligent and lacking in humanity. Nobody cares about you in this place. Please do not come to this place; not a good option here; And besides, it's not free at all. I write it in Spanish because there are more Spanish speakers who come to this place. I'm definitely going to find another place for her.

Jun 2023

This is the worst customer experience at a medical facility I've ever experienced. Gave me a complaint number that doesn't even call back. Refused medical service for their own mistake. Pick the next one.

Jun 2023

Worst customer service experience my family has ever had. Son was turned away from care due to their input error, sent him away scared to death, without seeing him. Asked for a manager, would not give me a name. They gave me a complaint number, nobody called back. This is your health we're talking about.