About One Hour Heating & Air Conditioning
One Hour Heating & Air Conditioning of Elk Grove is a trusted local HVAC company known for its reliable heating, cooling, and air quality services. The team of certified technicians specializes in AC and furnace repair, installation, replacement, maintenance, and emergency services. They are committed to providing prompt and professional service, often making same-day appointments and arriving on time, as reflected by their "Always On Time... Or You Don't Pay A Dime!" guarantee. Customers appreciate the friendly and respectful staff who clearly explain issues, offer helpful advice, and handle tasks efficiently. Many reviews highlight the technicians' professionalism, with some sharing that they received detailed invoices and photos of the work done. The company’s team is praised for their personable attitude, even when dealing with chaotic home environments or pets. They often complete repairs quickly, sometimes in less than 30 minutes, and ensure customers understand the problem and preventive measures. Despite occasional delays due to parts availability, the company strives to accommodate urgent requests and provide quality service. As an independently owned and community-oriented business, One Hour Heating & Air Conditioning demonstrates dedication to customer satisfaction and comfort, serving Elk Grove, Sacramento, and nearby areas with trustworthy HVAC solutions.
Henry H came and very knowledgeable, polite and efficient with his work. Showing me the causes of the problem and got everything completed in about an hour. 10/10 would recommend to anyone with heating and AC issues. I wish I could give 10
Stars just for the experience and professionalism thanks Henry!!!
One hour was fabulous, they made an appointment for me the same day, John explained everything to me and what needed to be done. My air is running efficiently now and he was very, very nice.
My ac and furnace were 21 years old and finally went out. I knew the day to replace them was coming and i was dreading it. Alfonso sold me on his customer service. Every other company that i inquired with seemed too busy or multiple people had different answers to my questions with no explanation why they were different. Alfonso answered all my questions regarding the new installation and his answers all made sense. His employees were very personable. They showed up on time, got the job done earlier than expected, dealt with my chaos in the house with a smile (kids and dog), and even helped me install a gate around it so that my dog doesn't hike his leg on the new unit....read full review