Your therapists will spend their time gossiping and not paying attention to their patients, you’re handed off to trainees and the administrative team are just rude. I would strongly advising seeking another option if you have the means
Ruta P.
Jun 2025
I can’t say enough great things about Spine & Sports Physical Therapy! After my broken ankle surgery, the care I received from Dominic, Andrew, Abby, Kristin, and Steven is beyond exceptional.
They are incredibly knowledgeable, professional, and genuinely caring. They take the time to understand my recovery needs and help me regain strength and mobility with confidence.
Every session is encouraging, supportive, and effective. I’m so grateful for their expertise and compassion—truly the best team to have on your side during recovery!
John Selig
Jun 2025
This place is great!! Wonderful trainers and staff. I'm look forward to my sessions as it is helping me a lot. Highly recommend!!
Betty Obal
Jun 2025
Very kindly and attentive.
If you need physical therapy, I highly recommend spine & sports physical therapy.
Diana Bretz
May 2025
I go to the Palm Springs location and absolutely love it there! Everyone is so caring, patient, and knowledgeable. I always leave in a much better state after each appointment.
Machaela Chapman
Apr 2025
If I could give zero stars, I would.
My experience with Spine and Sport has been nothing short of a nightmare. The level of incompetence and unprofessionalism displayed by the staff is staggering. From the very first visit, I was left feeling like a burden rather than a patient in need of care. The staff constantly appeared disorganized and disengaged, often instructing me to perform stretches or exercises and then disappearing for 10+ minutes, leaving me sitting there confused and unattended—while they scrolled on their phones or chatted with coworkers.
I was assisted by two individuals during my time there: Nayel Coral and Domanic Perez. Neither of them showed an ounce of warmth, friendliness, or professionalism. I tend to laugh at myself when I do something awkward or wrong—because that’s how I cope—and instead of a human reaction, Nayel would just scoff, glare at me with a miserable expression, and walk away every time. It was humiliating and disheartening.
After a full month of sessions, they re-evaluated me and asked if I’d improved. I said no, and they followed up by asking if I wanted to continue. I explained that the facility made me uncomfortable and that I was seeing no results. Domanic simply said, “Well I guess that’s it, you’re free to go.” No follow-up, no direction, no concern. Just dismissed and left in more pain than when I started.
To top it off, some of the stretches they had me doing worsened my lower back pain. I’ve since questioned whether this falls under malpractice, because no one monitored me properly, nor did they seem to care about the impact their “treatment” was having.
This facility treated me with complete disregard and a disturbing lack of compassion. I left feeling defeated, disrespected, and in worse condition than when I walked in.
Shirley Matsuoka
Mar 2025
I do water aerobics and the young man who conducts the class, is amazing. He is always there to help patients, whether it’s in or out of the pool, and always with a smile. He truly is an amazing young man.
Abby O.
Jul 2024
I have had a very negative experience with this provider. I scheduled an intake appointment for 3:30 pm, took time off work, to find it had been booked for 2:45 pm. The scheduler is not on site, and when you need to reach anyone at the facility, the phone is answered and put on permanent hold. I called three different times on the same day and hung up after sitting on hold for more than five minutes each time. Physical therapy offered half an hour at a time using a "fast food chain" business model. Save yourself. Choose a different physical therapy provider where customer service matters.
Ali A.
Jul 2024
I have had a good amount of PT in my life. This is by far the best place I have ever been to. They are friendly, know what they are doing, and take care of you at the best possible capacity. Farah and Brian have done more for me than my doctors. I do very competitive and high level sports. After my injury I didn't think it would be possible again but they proved me wrong! Highly recommend for any type of physical therapy you need. You will be in the best hands.
Erin T Gray
Jun 2024
This office provides terrible customer service. They will make you wait weeks for an appointment, cancel the day of your appointment and not offer to reschedule for weeks.
Alex green
Your therapists will spend their time gossiping and not paying attention to their patients, you’re handed off to trainees and the administrative team are just rude. I would strongly advising seeking another option if you have the means
Ruta P.
I can’t say enough great things about Spine & Sports Physical Therapy! After my broken ankle surgery, the care I received from Dominic, Andrew, Abby, Kristin, and Steven is beyond exceptional.
They are incredibly knowledgeable, professional, and genuinely caring. They take the time to understand my recovery needs and help me regain strength and mobility with confidence.
Every session is encouraging, supportive, and effective. I’m so grateful for their expertise and compassion—truly the best team to have on your side during recovery!
John Selig
This place is great!! Wonderful trainers and staff. I'm look forward to my sessions as it is helping me a lot. Highly recommend!!
Betty Obal
Very kindly and attentive. If you need physical therapy, I highly recommend spine & sports physical therapy.
Diana Bretz
I go to the Palm Springs location and absolutely love it there! Everyone is so caring, patient, and knowledgeable. I always leave in a much better state after each appointment.
Machaela Chapman
If I could give zero stars, I would.
My experience with Spine and Sport has been nothing short of a nightmare. The level of incompetence and unprofessionalism displayed by the staff is staggering. From the very first visit, I was left feeling like a burden rather than a patient in need of care. The staff constantly appeared disorganized and disengaged, often instructing me to perform stretches or exercises and then disappearing for 10+ minutes, leaving me sitting there confused and unattended—while they scrolled on their phones or chatted with coworkers.
I was assisted by two individuals during my time there: Nayel Coral and Domanic Perez. Neither of them showed an ounce of warmth, friendliness, or professionalism. I tend to laugh at myself when I do something awkward or wrong—because that’s how I cope—and instead of a human reaction, Nayel would just scoff, glare at me with a miserable expression, and walk away every time. It was humiliating and disheartening.
After a full month of sessions, they re-evaluated me and asked if I’d improved. I said no, and they followed up by asking if I wanted to continue. I explained that the facility made me uncomfortable and that I was seeing no results. Domanic simply said, “Well I guess that’s it, you’re free to go.” No follow-up, no direction, no concern. Just dismissed and left in more pain than when I started.
To top it off, some of the stretches they had me doing worsened my lower back pain. I’ve since questioned whether this falls under malpractice, because no one monitored me properly, nor did they seem to care about the impact their “treatment” was having.
This facility treated me with complete disregard and a disturbing lack of compassion. I left feeling defeated, disrespected, and in worse condition than when I walked in.
Shirley Matsuoka
I do water aerobics and the young man who conducts the class, is amazing. He is always there to help patients, whether it’s in or out of the pool, and always with a smile. He truly is an amazing young man.
Abby O.
I have had a very negative experience with this provider. I scheduled an intake appointment for 3:30 pm, took time off work, to find it had been booked for 2:45 pm. The scheduler is not on site, and when you need to reach anyone at the facility, the phone is answered and put on permanent hold. I called three different times on the same day and hung up after sitting on hold for more than five minutes each time. Physical therapy offered half an hour at a time using a "fast food chain" business model. Save yourself. Choose a different physical therapy provider where customer service matters.
Ali A.
I have had a good amount of PT in my life. This is by far the best place I have ever been to. They are friendly, know what they are doing, and take care of you at the best possible capacity. Farah and Brian have done more for me than my doctors. I do very competitive and high level sports. After my injury I didn't think it would be possible again but they proved me wrong! Highly recommend for any type of physical therapy you need. You will be in the best hands.
Erin T Gray
This office provides terrible customer service. They will make you wait weeks for an appointment, cancel the day of your appointment and not offer to reschedule for weeks.