About The Waterfall Guy
Reviews for The Waterfall Guy
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Monday: 9AM - 4PM
Tuesday: 9AM - 4PM
Wednesday: 9AM - 4PM
Thursday: 9AM - 4PM
Friday: 9AM - 4PM
Saturday: 9AM - 4PM
Sunday: 9AM - 4PM
The Waterfall Guy is known for excellent customer service and quality work in the aquatic landscaping industry. Ben, the owner, is praised for his pleasant demeanor and responsiveness, making him easy to work with, especially for customers who prefer traditional payment methods. His knowledge of aquatic plants and waterfall design helps clients make informed decisions. Customers highlight the artistic skills of his team, particularly Jose, who goes above and beyond to meet expectations. The Waterfall Guy is reliable, dependable, and quick to address issues, as seen when he efficiently fixed a small backyard fountain. Overall, clients highly recommend The Waterfall Guy for any water feature needs.
When we moved into our new home, we contacted Ben about designing and building a waterfall for our backyard, since he had done that for our previous home. He came out, created a design for a larger waterfall in our new backyard, and within two weeks of starting construction, we had a beautiful waterfall. We love to sit in our backyard looking at our beautiful waterfall and relaxing to the soothing sounds of the water cascading over the rocks. I highly recommend Ben and his team if you are interested in creating a waterfall for your home.
Ben and his team did a beautiful job and beyond our contract. The installation took more time because of underground pipes. Ben’s team worked through the weekend to complete. They were precise and methodical, carefully sculpting the earth around the fountain. Ben did not charge for the extra labor and even picked up some stone needed to complete the work. We were very pleased! The fountain is beautiful.
Jess did a great job repairing our water fountain. What started out a simple job presented some challenges and Jess was a knowledgeable and relentless problem solver. Great customer service and attitude. Initial communication with Ben was thorough, friendly and professional.