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Kaiser Permanente Orchard Medical Offices

3.5 166 reviews
Overall rating
3.5
out of 5
166 reviews
5 star 55%
4 star 6%
3 star 3%
2 star 5%
1 star 31%

About Kaiser Permanente Orchard Medical Offices

Kaiser Permanente Orchard Medical Offices is a healthcare facility that prioritizes the health and safety of its patients. The urgent care services at this location have received positive reviews, with patients praising the fast and friendly service they have experienced, even during busy times. The staff are described as consistently warm and genuinely friendly, and patients have noted that the wait times for lab work and X-rays have been quick and reasonable. The nurses are often attentive, helpful, and sweet, making the experience more comfortable for patients.

The facility also offers a small cafe on the second floor, which provides a convenient option for patients to have a meal or coffee while they wait for their appointments. Patients appreciate the quick service from the front desk, as well as the professional support from doctors and assistants. Many mention the rapid response and quality care they receive, often under one roof, with lab work, urine tests, and medications all handled efficiently. Although there was a report of the men's restroom needing cleaning, overall, the medical offices create a positive impression. Patients value the care, kindness, and efficiency provided by staff and doctors, with many noting the compassionate service and comfort during visits.

Sep 2026
5.0
I cannot say enough amazing things about Hanna at Kaiser Downey Laboratory! Our daughter is only 5 days old and has jaundice, so unfortunately she has already had to have blood drawn several times, starting when she was just 2 days old. The first time was heartbreaking. She was screaming her little lungs out while they drew blood from her tiny foot, and as a new mom, it was so painful to watch. We were so scared/nervous to go back the following day for more blood work. But we’re lucky enough to have Hanna help us, and the experience was completely different. Hanna is incredibly gentle, patient, caring, and warm-hearted. She takes her time with our newborn and makes… read full review
Sep 2026
5.0
For our newborns blood work, we have had Hanna for the past 2 days and she’s great at what she does and so gentle with our baby girl we wish we could have gotten her for the first time we did our daughters bloodwork.
Sep 2026
5.0
This medical facility has never failed providing a physician that hears your concerns, and iaddresses them to your benefit. I've always been happy with this facility and those who work here.
Photos of Kaiser Permanente Orchard Medical Offices, 9449 Imperial Highway,  Downey
All 16 photos

Hours

Monday 7:30AM - 6PM
Tuesday 7:30AM - 6PM
Wednesday 7:30AM - 6PM
Thursday 7:30AM - 6PM
Friday 7:30AM - 6PM
Saturday 7AM - 1PM
Sunday 9AM - 3PM

Good to know

  • accepts credit cards
  • free wi-fi
  • accepts insurance
  • gender-neutral restrooms

Location

9449 Imperial Highway, Downey, CA 90242

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Kaiser Permanente Orchard Medical Offices · 9449 Imperial Highway, Downey, CA 90242

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