About My Legacy Plumbing Inc
Reviews for My Legacy Plumbing Inc
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards
My Legacy Plumbing Inc. has built a positive reputation among its customers for their professionalism, responsiveness, and quality service. While there was an initial issue with a misrepresented individual claiming to be the owner, the true owner and his assistant took immediate action to resolve the matter and ensure customer safety. Many reviews highlight the efficiency of their work, with one customer noting a quick response time for a new water main line installation, completed using a trenchless method that minimized digging. The crew, led by Pedro, consistently communicated well and maintained a friendly demeanor throughout the process. Customers appreciate the honest approach of My Legacy Plumbing, particularly when it comes to avoiding unnecessary upselling. One client was impressed by Pedro's suggestion to contact a manufacturer for a warranty part, saving them a significant amount on repairs. Overall, My Legacy Plumbing Inc. is recommended for their knowledgeable staff, courteous service, and commitment to customer satisfaction. Many customers plan to return for future plumbing needs, making them a trusted choice in the community.
Later found out that My Legacy was basically being hacked. The man that we did business with stole the contractors license. Well at least misrepresented himself as the owner. He called himself Brandon. However since the, the true owner of the business and his sleuth office assistant found us, came to our home, and told us the whole story. In the meantime he is helping to resolve the issue with the city and cleaned up the area and it safe.
We needed a new water main line from the meter at the street to our house a few weeks ago. About 70' distance. My Legacy Plumbing sent someone over the day after I called them, and the job was done within the week. They installed a new copper line using a trenchless method, so very little digging was required. Pedro led the job and he was very good and communicated well. The owner Brandon supervised the line-pull operation. All were professional, courteous and friendly. I would happily call My Legacy Plumbing again when I need a plumber. Thanks very much for a job well done.
My Legacy Plumbing is now my go-to plumber! When my water heater stopped heating, I originally called a different plumber who gave me a pretty high quote for the parts and labor and tried to up-sell me into a very expensive tankless system (which I don't need for my situation). So, I called My Legacy Plumbing - they were responsive and I got a timely appointment. Pedro suggested that I contact the manufacturer directly, as the needed part was still under warranty. I did and they FedEx'd it to me and Pedro came back and installed it, just charging for labor and saving me about $500 compared to the other quote! Pedro also suggested a re-circulation pump (which did address my situation of it taking a long time for hot water in the bathroom), and gave a good/competitive price. I love my instant hot water now! My Legacy Plumbing is definitely who I'll be calling for future plumbing needs!