Reviews for 2020 Sutter Place Care Center

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Nov 2024
Got surprised bill of over $1500 for an ultrasound!
Previous Communications Ignored: Prior to the appointment, I made two phone calls to your facility and sent detailed emails to my physician, explicitly stating that based on my dense breast tissue and previous ultrasound outcomes, further mammograms were unnecessary and ineffective for my condition. I also expressed a desire to avoid unnecessary radiation exposure. But they insist to let you do the mammograms for a surprised bill of over $1100! The ultrasound itself is only $400. They racked their brains to make you pay more!!

Lack of Transparency and Consent: At no point was I informed about the additional...read full review
Jul 2024
update: laura from sutter health corporation business department responded to my post, saying, once again that i could call customer service for help. this is absolute b.s.! number 1. they usually don't answer, number 2., if they do they transfer you, number 3., if you ever get through to someone, they transfer you, number 4. if you finally speak to someone, they don't follow through. note: this is standard operating procedure for sutter health. don't believe me? try it yourself!!
Jul 2024
I came here yesterday because the advice nurse told me to. The doctor accused me of not following the advice nurse's instructions and said there was no point to my being there. He tried to blame my anxiety when I made it clear to him that it wasn't anxiety. He blew off my problem by comparing it to getting my period even though it had nothing to do with that. He acted like I was crazy for thinking I needed to go to the ER when my case is very complicated and I have lots of reasons to need to go to the ER. I found him to be rude and not compassionate or supportive. He didn't even do a single thing to examine me or even touch my swollen legs to see how they felt. I was appalled at his lack of help and disrespect. I will never see this doctor again.