Had the system for over a year now and was glad they were able to get everything submitted by NEM2 deadline during a crazy busy time. The installation was professional and the office was very helpful. The one regret was accepting plans for an adequate sized system after requesting to upsize for future since we already conserved and wanted to add for electric vehicle charging and other. Salesperson Sean still based on prior billing history and was more interested in getting reviews posted, so here it is. First year had a true up bill without increasing usage much. We added a small plug n play hot tub last month and the true up shot up $200 for the one month. Yes they are... read full review
November 2024
Having no idea about home solar, we called NorthStar Solar and two other competitors for bids. NorthStar was by far the company that helped explain the solar process best. They provided great customer service with an in-depth proposal and competitive rates. Once signed on, they explained what to expect with the installation and were on top of everything throughout the process. Our 24 solar panels and two powerwalls were installed seamlessly. I highly recommend NorthStar Solar to anyone thinking of getting home solar. Great team to work with every step of the way.
November 2024
Northstar Solar has a fantastic team, from the sales staff to the installation crew and office management; they all work seamlessly together. I hired them to install ten solar panels along with a Tesla Powerwall. The installation took place on October 14, 2024. After that, of course, PG&E had to give their approval. Since the solar system went live after October 14, 2024, I haven't experienced any issues, but it does seem that the power isn't quite sufficient. This might be due to the weather getting cooler, or perhaps my roof needs more panels. Since I haven't used it for a full month yet, I will keep a close watch and discuss with Northstar how to... read full review
Had the system for over a year now and was glad they were able to get everything submitted by NEM2 deadline during a crazy busy time. The installation was professional and the office was very helpful. The one regret was accepting plans for an adequate sized system after requesting to upsize for future since we already conserved and wanted to add for electric vehicle charging and other. Salesperson Sean still based on prior billing history and was more interested in getting reviews posted, so here it is. First year had a true up bill without increasing usage much. We added a small plug n play hot tub last month and the true up shot up $200 for the one month. Yes they are... read full review
Having no idea about home solar, we called NorthStar Solar and two other competitors for bids. NorthStar was by far the company that helped explain the solar process best. They provided great customer service with an in-depth proposal and competitive rates. Once signed on, they explained what to expect with the installation and were on top of everything throughout the process. Our 24 solar panels and two powerwalls were installed seamlessly. I highly recommend NorthStar Solar to anyone thinking of getting home solar. Great team to work with every step of the way.
Northstar Solar has a fantastic team, from the sales staff to the installation crew and office management; they all work seamlessly together. I hired them to install ten solar panels along with a Tesla Powerwall. The installation took place on October 14, 2024. After that, of course, PG&E had to give their approval. Since the solar system went live after October 14, 2024, I haven't experienced any issues, but it does seem that the power isn't quite sufficient. This might be due to the weather getting cooler, or perhaps my roof needs more panels. Since I haven't used it for a full month yet, I will keep a close watch and discuss with Northstar how to... read full review