ACCESS Specialty Animal Hospitals - Los Angeles is a trusted facility known for its high level of care and compassion toward animals. The exotic department, led by Dr. Schachterle and her team including Karla and Myra, is highly praised for their dedication. They go above and beyond for their patients, such as senior rabbit Norman. The hospital offers 24/7 emergency services, which have been helpful during difficult times with both rabbits and dogs.
The team is recognized for their patience, compassion, and excellent communication skills, making stressful situations more manageable. They provide helpful and clear guidance, helping pet owners understand their pet's condition and treatment options. The friendly and caring staff leave a positive impression on clients.
Although the hospital does not have a parvo isolation unit, the team is committed to providing the best care possible for sick pets. The hospital has received high praise for its outstanding service and dedication to animals in need. Visitors appreciate the calm atmosphere, with amenities like coffee and tea in the waiting room, and the professional, honest approach of the staff, especially in difficult moments. Overall, ACCESS Specialty Animal Hospitals - Los Angeles is a place where animals and their owners feel genuinely cared for.
