Reviews for Roy's Sewer Service
Write a reviewFrom Roy's Sewer Service
Hours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards women-owned open to all verified license
Ratings
Google: 4.1/5 BBB: A- Nextdoor: 21 ❤️Roy's Sewer Service
577 Portal St, Cotati
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I called to get my storm drain cleaned out because it's been backing up during storms. They were able to send someone on the same day, and we're very clear about pricing and what would follow if there were any complications. After taking a look at our system, Curtis was able to clear the drain pretty quickly and helped figure out if a second snaking was necessary (it wasn't). Great service and communication from everyone, and I'd recommend the company.
I had a slow running kitchen drain that needed to be cleaned from under the sink out to the main. I have a house that was built in the mid 1960's and the pipes need some cleaning about every 18 months. I called Roy's and got an actual person to handle my call. They were able to have a technician ( his name is Ian) at my house within two hours. Ian was very personable, courteous and knew what he was doing. He had the problem cleared up quickly and in a neat fashion. The price was fair and the work was excellent. I will definitely be using Roy's again when the need arises.
Left a message online Sunday afternoon. Got a quick note back saying they would set up an appointment Monday morning. Curtis was here by 10:30. He took more care getting the rig up the 2 wooden deck stairs than anyone has in the 30 years I've been here - even other Roy's guys. I was really appreciative because I'd just had the deck rebuilt. He cleared the main in short order and we were back in business. THANK YOU, ROY'S!