Reviews for Basic Air
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Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.7/5Basic Air
1157 Salinas Ave, Costa Mesa
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Vik was great to work with because he was exceedingly patient with us during our decision making process. The crew was phenomenal and installation was incredibly fast as soon as materials were ready. They went above and beyond to make sure we were satisfied with our purchase and that everything worked perfectly. Thank you Basic Air! You get what you pay for and this company is worth every penny.
Came home late yesterday afternoon to my home a/c not working and the wifi thermostat screen blank. I tried troubleshooting myself but could not get things working. I contacted Basic Air around 7p expecting to leave a message and get a repair person out the next day, however the owner answered the phone and provided help. Although my call took him away from other things, he spent a good 30-min walking through the problem with me and helping me solve it on my own. The main unit must've had a small clog disallowing water to drain, and the emergency sensor shut the unit down due to water build up...as I learned it's supposed to do. Well, after a bit of coaching, a few tools...read full review
It's HOT right now and everyone is slammed. I wanted to share a few things about Basic Air so people know who they are doing business with when they reach out. First off, my ac stopped working yesterday. I called the company who installed my unit a few years ago. They told me they could come out a week from Friday. Sorry, but I'll be dead or divorced by then. I took the appt just incase but knew i had to find another solution. I know the owners of basic air through our church and school so I called and started begging. They said they'd be out in an hour. Then, they reached out and said they had to push it back. The school and church had no air and had hundreds of kids...read full review