Kaiser Permanente Healthy Living Store

approve needed imaging and care when a patients doctor says it's needed to treat a serious issue.

They waste wayyyy too much of my time with bs texts and emails and the app AND ALL THE CALL CENTERS SUCK. Those employees are concerned with the wrong stuff. They sat on my Rx for over 10 days THEN LIED TO ME about when my Dr sent the Rx to them. No matter the day , the time or the department ITS GOING TO TAKE A VERY LONG TIME. All around Kaiser the cult is too much. I HATE how they try to shove nps down your throat. The reason im paying for insurance is get medical care from DOCTORS. I could go on and on with facts and receipts to back it up. I know kp doesn’t care to hear it so I will send it all to the insurance commissioner and encourage others to do the same.