The doctor is fine but these office girls are so unprofessional and rude. You can hear them constantly laughing at the top of their lungs into patient rooms and the lobby. When you ask them questions (specifically the brat with the septum piercing) like where the doctor is because you've been waiting for over half an hour to be seen, she is short and condescending. Staff sucks and that hurts to say because I'm a licensed healthcare professional.
Jun 2023
Dr. Thomas is an exceptional neurologist whose expertise and care have greatly helped me. However, my experience with the front desk staff at his clinic has been disappointing. The personnel lacks the necessary organization and responsiveness when it comes to scheduling appointments and handling prescription authorizations. It's regrettable that such a capable doctor's practice is hindered by subpar front desk service. I highly recommend Dr. Thomas for his medical expertise, but caution potential patients to brace themselves for potential administrative challenges.
Feb 2022
Dr. Eng has been my neurologist since 2016, he is a great doctor. He diagnosed me with multiple sclerosis after years of wondering what was wrong with my body. He listens and knows what to do, the staff is great. I loves that they open early.
The doctor is fine but these office girls are so unprofessional and rude. You can hear them constantly laughing at the top of their lungs into patient rooms and the lobby. When you ask them questions (specifically the brat with the septum piercing) like where the doctor is because you've been waiting for over half an hour to be seen, she is short and condescending. Staff sucks and that hurts to say because I'm a licensed healthcare professional.
Dr. Thomas is an exceptional neurologist whose expertise and care have greatly helped me. However, my experience with the front desk staff at his clinic has been disappointing. The personnel lacks the necessary organization and responsiveness when it comes to scheduling appointments and handling prescription authorizations. It's regrettable that such a capable doctor's practice is hindered by subpar front desk service. I highly recommend Dr. Thomas for his medical expertise, but caution potential patients to brace themselves for potential administrative challenges.
Dr. Eng has been my neurologist since 2016, he is a great doctor. He diagnosed me with multiple sclerosis after years of wondering what was wrong with my body. He listens and knows what to do, the staff is great. I loves that they open early.