I think it’s a little weird that they have a “quiet room” that stays open next to front lobby and then the front desk answers all calls on speakerphone. Super loud! I asked at the front desk and she said that’s what they always do. My feedback would be to please close the quiet door or to not answer calls on speakerphone. Clients don’t know they are on speakerphone where everyone can hear them, that can be uncomfortable
May 2024
Used a gift card. Massage was generic but I was comfortable. When leaving I got a sales pitch for a membership and told my next massage would be almost twice this cost. I felt like just another appointment. Individual therapist was good, the front desk made me not want to come back.
October 2023
I have been a member for over a year, and have had the best experience here. My massage therapist is professional, attentive, and always is trying to better my health. Great team from the front desk to the therapist team. I highly recommend.
I think it’s a little weird that they have a “quiet room” that stays open next to front lobby and then the front desk answers all calls on speakerphone. Super loud! I asked at the front desk and she said that’s what they always do. My feedback would be to please close the quiet door or to not answer calls on speakerphone. Clients don’t know they are on speakerphone where everyone can hear them, that can be uncomfortable
Used a gift card. Massage was generic but I was comfortable. When leaving I got a sales pitch for a membership and told my next massage would be almost twice this cost. I felt like just another appointment. Individual therapist was good, the front desk made me not want to come back.
I have been a member for over a year, and have had the best experience here. My massage therapist is professional, attentive, and always is trying to better my health. Great team from the front desk to the therapist team. I highly recommend.