macVolks, Inc.

macVolks, Inc. is an Apple Authorized Service Provider and member of the Apple Consultants Network (ACN) located in Concord, California. Known for its high-quality services, macVolks has earned an A+ rating from the Better Business Bureau (BBB). The business offers a wide range of services, including AppleCare+, post-warranty repairs for Apple computers and most iOS devices, and data recovery. They provide on-site services for installations and minor migrations, while major repairs are performed at their advanced shop. Customers praise macVolks for their friendly staff, professionalism, and quick turnaround times. Many have had positive experiences with repairs, such as getting their MacBook Pro or iMac fixed efficiently. One customer appreciated how the team handled their laptop repair, sending it to Apple and helping them get reimbursed because Apple had recently repaired their computer. Others shared that the staff listens carefully, offers reassurance, and makes the process stress-free. The quiet office with easy parking, along with friendly employees, creates a welcoming environment. Recent reviews highlight the expertise of Shelby and the owner, who quickly diagnosed an issue with a MacBook Air’s DisplayPort, saving the customer time and worry. Customers also value the honest advice given, like when they decided to replace a hard drive, which resulted in a faster and more efficient computer, backed by a 90-day warranty. Additionally, they have fixed a broken laptop screen through AppleCare, completing repairs sooner than expected and leaving the device looking brand new. Overall, macVolks stands out as a trustworthy, professional, and friendly place for Apple product repairs and services. Their organized and clean office reflects their commitment to quality work and customer satisfaction, making them a reliable choice for local residents needing Apple product assistance.