GetSafe Medical Alert provides a reliable and efficient medical alert service. Customers have reported a smooth online setup process, helpful customer service representatives, and a seamless testing experience with professional monitoring agents. The company has addressed any issues promptly and ensured a satisfactory service experience for its users.
GetSafe provided excellent service and peace of mind for our family. The devices were simple to install and operate and my aging parent received the necessary care with this service. Today I worked with customer service agent Jason on the return of the equipment as it is no longer necessary and had an equally friendly, courteous, and helpful experience.
Purchased equipment and set up service online, using chat service and created an online account. Process went smoothly and the chat agents answered all my questionInstalled the system today and contacted customer service on chat and on the 800 number. Both representatives were very helpful and resolved my questions and concerns. Once the system was setup, the testing process was went very well and all monitoring agents were curtiios and professional.
I called Get Safe as the pendant wasn't working. Turns out someone turned the case unit off at my house, turned it in, worked great. Amber at main office stayed on the line until the emergency center answered and they verified unit was working and verified my address. Great job
1140 Galaxy Way Ste 150, Concord, CA 94520
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