About Bay Alarm Medical
Reviews for Bay Alarm Medical
Write a reviewHours
Monday: 6AM - 5PM
Tuesday: 6AM - 5PM
Wednesday: 6AM - 5PM
Thursday: 6AM - 5PM
Friday: 6AM - 5PM
Saturday: 8AM - 4:30PM
Sunday: 8AM - 4:30PM
Bay Alarm Medical has received positive reviews for their customer service and technical support. The representatives are described as helpful and friendly, providing clear explanations when assisting with equipment issues. The purchasing and setup process for the SOS Watch was quick and easy. The agents were helpful in resolving any issues and provided good service when testing the device. Overall, Bay Alarm Medical is praised for their trustworthy and supportive interactions. Customers have highlighted the affordability, reliability, and excellent customer support, with one family expressing gratitude for the peace of mind provided by the Bay Alarm Medical device for their elderly mother.
I received clarification on how to start an alarm by pressing the button for 5 seconds, not just press the button. Also, when I fell on 1/9/23, it did not set off the alert and I learned why.
We used the SOS Micro device. The service fit our budget and needs. When it became necessary to close our account, Anthony helped me through the simple cancellation process.
I recommend using Bay Alarm Medical.
I spoke with a service rep named Adam. He listened carefully to my problem with my device. He spent a half hour fixing and testing the device and it now appears to be in good working order. I appreciate the time he took working with the device as I depend on it completely if I fall.