Our 20 year old Jandy pool remote and controller recently stopped working for us. We got Aqua Pool's name from the Jandy website as an authorized Jandy service company so we gave them a call. We scheduled an appointment with them to come out. The technician arrived on time, he was friendly, professional and very knowledgeable. He identified the problem and suggested that there were two options for us, explained pros and cons of both options, and they would have to spec out the costs and send us a quote. We got a quote for both options in a couple of days. The quotes were fair from the research I'd done. I spoke with Gary who was great and we chose to... read full review
May 2025
Our pool is always jamming with humans and dogs... We also keep it very warm which creates its own challenges of keeping the water clear. The service from the pool techs to the guys on the phone, we have been thrilled with and happy to be in the Aqua Pool family. We re on our first pool but took us 4 pool companies to find one who just does it the right way with no games! I mean no BS. Recently we had glass in our pool and instead of draining it like everyone said to do, they vacuumed it and provided other techniques in which we could do on our own. Why? Because they said draining a pool would be the last effort and it saved us a lot of money and time. Honest information... read full review
February 2024
My hot tub heater stopped working. They sent over Nino, the same day. He completely took control of the situation. He completely solved the problem. He literally was here for 3 hours. He even noticed that my gas meter was not large enough ( confirmed by PG&E) and recommended we upgrade it to a larger one to accommodate all the stuff we have. Thanks aqua pool for saving the day. That hot tub is my wife's favorite!
Our 20 year old Jandy pool remote and controller recently stopped working for us. We got Aqua Pool's name from the Jandy website as an authorized Jandy service company so we gave them a call. We scheduled an appointment with them to come out. The technician arrived on time, he was friendly, professional and very knowledgeable. He identified the problem and suggested that there were two options for us, explained pros and cons of both options, and they would have to spec out the costs and send us a quote.
We got a quote for both options in a couple of days. The quotes were fair from the research I'd done. I spoke with Gary who was great and we chose to... read full review
Our pool is always jamming with humans and dogs... We also keep it very warm which creates its own challenges of keeping the water clear. The service from the pool techs to the guys on the phone, we have been thrilled with and happy to be in the Aqua Pool family. We re on our first pool but took us 4 pool companies to find one who just does it the right way with no games! I mean no BS. Recently we had glass in our pool and instead of draining it like everyone said to do, they vacuumed it and provided other techniques in which we could do on our own. Why? Because they said draining a pool would be the last effort and it saved us a lot of money and time. Honest information... read full review
My hot tub heater stopped working. They sent over Nino, the same day. He completely took control of the situation. He completely solved the problem. He literally was here for 3 hours. He even noticed that my gas meter was not large enough ( confirmed by PG&E) and recommended we upgrade it to a larger one to accommodate all the stuff we have. Thanks aqua pool for saving the day. That hot tub is my wife's favorite!