Synergy Home Improvement

Apr 2023

We signed a contract with Synergy Home Improvement in January 2022, they installed solar panels on our roof in February 2022, but they didn’t connect them, so they are unusable. We paid almost $41,000 to Synergy. We have been paying a monthly loan repayment AND our monthly PG&E bill since the panels are not usable. Synergy has not completed the project to this day (4/20/23). We are still unable to use the solar panels that were installed on our roof in February 2022. In February of 2023, Synergy asked for $4,000 more from us to complete the project.These are some facts about our situation with Synergy Home Improvement Inc.

Feb 2023

Beware!!! Synergy Home Improvement doesn't pay their contractors or sales reps. It took them over two years to install a customer in Marin. They destroyed his kitchen and didn't deliver the battery he paid for on time. Word on the street is they are going bankrupt.

Jan 2023

I paid over $33,000 for solar panels and a monitoring system in 2021. The panels work fine, but the monitoring system has never worked more than 2 days at a time. I have been unable to get any help reconnecting it. Once they get the payments, consumer service is nonexistent.