About Psm Monuments
PSM Monuments is known for its professional and helpful staff, especially Sergey and Lydia, who provide excellent customer service. Customers value the detailed work on headstones and inscriptions, with a wide selection of options at reasonable prices. The craftsmanship is highly praised, and the care taken in each design shows. Although there may be a long lead time for delivery, the quality of the products makes it a recommended choice for memorial needs. Recent reviews highlight the compassionate approach of the staff, with many customers feeling that their loved ones' personalities are reflected beautifully in the monuments. The team’s patience, kindness, and professionalism help create personalized and meaningful memorials, making PSM Monuments a trusted place for memorial needs.
I must say they are very responsible people! They listen carefully to your wishes and are empathetic to difficult situations. They offer advice without pressuring you into choosing more expensive materials. They take into account even the slightest requests and complete your order within the agreed-upon timeframe. No hidden fees. I am very pleased with both the customer service and the production of the monument. They keep in touch with the cemetery. A simple and very effective formula: you pay, give permission for the monument to be produced, and the monument is installed within the agreed-upon timeframe! I am glad I contacted this agency; it saved me time, money, and...read full review
I was in the process of purchasing a marker for my mom and nephew’s grave at a local cemetery. My sister was shopping around on her phone and asked me to go over to PSM Monuments. Well, I was able to receive a larger stone at a lower price compared to the one at the cemetary. They ended up doing such a beautiful job and we’re so pleasant to work with the entire time. They kept me informed and even let me know when the marker was placed. I really would give them more stars if I could. Thank you all so much for such a stellar job at such a great price.
Thank you very much for taking such pride in sculpting such a beautiful monument for our son, you were such a breath of fresh air to deal with, during this most difficult time for us.
Thank you again Ernie Ruffo