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Pack and Bianes Vision Care Optometry - Eastlake
890 Eastlake Pkwy STE 102, Chula Vista
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This a great place to get outstanding eye care. I have been a patient for 20 years and appreciate all of the doctors that have cared for me. The facility is modern and advanced. Dr. Pack and Dr. Bianes lead a great team.
The doctors are very nice and knowledgeable and they get me in and out of the appointment really fast but the front desk receptionist is very rude. Seems like she hates her job and she is unprofessional as she referred to me as “this girl”, even right after I had told her my name. I understand if she forgot my name as there is many patients but she could’ve referenced me as “the patient” instead of “this girl”. I had a question about one of the charges that was on my invoice and I went back in after my appointment to ask if I could speak to someone. The same receptionist left to grab someone to help me and when she was explaining the situation to the doctor,... read full review
I have been a patient of Pack & Bianes since 2015 and I have always received outstanding service. Yes, they may be a little more expensive but you pay for what you get. I recently had an issue with a new pair of glasses I bought. I brought the glasses in and an adjustment in the frame of the glasses was made right on the spot, no questions asked. Their doctors are always very friendly and thorough in their eye examinations. I highly recommend this office for your vision needs.