About Chula Vista Honda
Chula Vista Honda features an on-site Service Centre staffed by experienced technicians who handle a wide range of car maintenance and repair needs, from small issues like a check engine light to more significant problems. Customers have praised the friendly and helpful staff who take the time to explain everything clearly. Recent reviews highlight the attentive and professional service from team members such as Giovanny Beltran, who went above and beyond to assist with car repairs and kept customers informed about progress. The dealership is also known for its supportive staff like Isaiah, Vince, Lisandro, Mark, Max, and Miguel, who work together to ensure a smooth and satisfying experience for buyers and service customers alike. The sales team helps customers find their dream car, and the finance department makes the process comfortable and straightforward. Overall, Chula Vista Honda is a reliable dealership that values customer satisfaction and is highly recommended for Honda vehicles.
Update: Ever since I left this review, I am now receiving emails from Honda stating that I refused service on my vehicle the day I went which is completely false. I guess they dox anyone who leaves a negative review. I’d appreciate it if they would leave me alone, thank you!!
Hate doing this but I write this in hopes of saving others their time & frustration. I purchased a car from them back in September. Everything was great at first. Daniela was friendly and attentive up until we brought up a scratch on the drivers side of the car. She stated she would have to put in some type of request with a manager but she would contact me to schedule a day to get it buffed....read full review
Employee yelled at us because his "house cat" attacked our tiny dog in the parking lot. Claimed it was our fault, regardless of the fact that we had our dog on a leash, and then cussed us out because we asked why there was a house cat wandering a dealership in the first place.
the 'service advisor' system makes no sense. My service advisor was unavailable for 1-2 hours, and nobody in the entire facility other than my advisor is able to tell me if my car is ready? I called 3 times and nobody had a clue whether or not the car was ready, said I'd have to wait for my advisor to give me a call.. He did call earlier in the day, but left no voicemail and was unreachable after that... Just stupid lol...