Willingham Accounting

Dec 2022

After many years with this firm I was dropped when the CPA that handled my taxes left the firm. When I initially asked Ms. Willingham what had happened her response was basically, "We've dropped many others who have been with us longer than you." No apologies or empathy. When I shared that I had been promised my amended return (due to tax legislation re. PG&E payments) would be done for free, I met with resistance and doubt about the legitimacy of my claim. After verifying my claim I was told the promise would be honored when guidelines were established regarding the process. After two months of unanswered emails and phone messages (and long after the guidelines were made available) I finally gave up and asked my new CPA to complete the amended return. It took her about three days to complete. Based on my experience, I would not recommend Ms. Willingham for tax services.

Oct 2022

We have used this company for more than 10 yrs to do our yearly taxes. We were happy with their work. This year we needed advice on how much tax to withhold when cashing out annuities. I left a message in person at the office but no return call. I waited a week and called them. They refused to let me speak to Samantha to ask her that one question. I do not recommend this business if they simply will not return calls to their existing clients.

May 2022

We have used this company for more than 10 yrs to do our yearly taxes. We were happy with their work. This year we needed advice on how much tax to withhold when cashing out annuities. I left a message in person at the office but no return call. I waited a week and called them. They refused to let me speak to Samantha to ask her that one question. I do not recommend this business if they simply will not return calls to their existing clients.