About Sears Appliance Repair
Sears Appliance Repair provides appliance repair services for a wide range of brands, including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid, and LG. They service various appliances such as water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops. Technicians arrive promptly for same day or next day appointments and clearly explain the issue, provide a cost estimate, and complete the repair. Sears Appliance Repair stands behind its work with a 90-day satisfaction guarantee. Customers have noted both positive and negative experiences. Some praise the technicians for their professionalism, knowledge, and efficiency in resolving appliance problems. Lawson has received special mention for his honesty and dedication, helping customers even when previous interactions were frustrating. However, there have been complaints regarding long wait times for service and issues with customer service, highlighting a need for better communication. Despite these challenges, many customers appreciate the friendly and courteous approach of the repair technicians, with some finally getting their appliances fixed after multiple visits.
Lamar replaced the parts to our refrigerator/freezer, and diagnosed the issue correctly. He was professional, and I appreciated the updates of the timing of his arrival.
Very friendly and going beyond
Austin was very patient when listening to our concerns, and he went above and beyond to assure thoroughness in his diagnosis and repair. Thanks to technicians such as Austin, your company will continue to excell.