I’ve been coming to see Jo at Merle Norman for 10 years now. She is always kind and thoughtful when suggesting make-up and skin care products. I always leave with the perfect thing for me! I’d highly recommend Jo and Merle Norman cosmetics.
February 2018
The experience started off with the sales lady on a personal phone call, she quickly hung up, but throughout my visit, I felt I was an inconvenience. Being the only customer in the store and it being my first time there (which I told her), she had an opportunity to make me a repeat customer. I was disappointed in her lack of helpfulness and salesmanship. Needless to say, her phone caller called again before I ever even left the store. Clearly, she was more interested in her personal life than work. It is not likely I will return.
February 2017
I came here today for the first time. The woman there was very kind and knowledgeable about all of the products. She helped me pick out a product for my problematic skin and gave me samples of other products she thought I would like. I tried the samples and have to say that I will definitely be back to buy the products. My visit here was very pleasant and I'm loving my hand cream.
I’ve been coming to see Jo at Merle Norman for 10 years now. She is always kind and thoughtful when suggesting make-up and skin care products. I always leave with the perfect thing for me! I’d highly recommend Jo and Merle Norman cosmetics.
The experience started off with the sales lady on a personal phone call, she quickly hung up, but throughout my visit, I felt I was an inconvenience. Being the only customer in the store and it being my first time there (which I told her), she had an opportunity to make me a repeat customer. I was disappointed in her lack of helpfulness and salesmanship. Needless to say, her phone caller called again before I ever even left the store. Clearly, she was more interested in her personal life than work. It is not likely I will return.
I came here today for the first time. The woman there was very kind and knowledgeable about all of the products. She helped me pick out a product for my problematic skin and gave me samples of other products she thought I would like. I tried the samples and have to say that I will definitely be back to buy the products. My visit here was very pleasant and I'm loving my hand cream.