Reviews for Merle Norman Cosmetic Studio
Write a reviewHours
Monday: ClosedTuesday: 12 - 5PM
Wednesday: 12 - 5PM
Thursday: ClosedFriday: 12 - 5PM
Saturday: 11AM - 3PM
Sunday: Closed
Tips
price range: average in-store shopping accepts credit cards private lot parking bike parking wheelchair accessible
Ratings
Google: 4.4/5Merle Norman Cosmetic Studio
1600 Mangrove Ave Ste150, Chico
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I’ve been coming to see Jo at Merle Norman for 10 years now. She is always kind and thoughtful when suggesting make-up and skin care products. I always leave with the perfect thing for me! I’d highly recommend Jo and Merle Norman cosmetics.
The experience started off with the sales lady on a personal phone call, she quickly hung up, but throughout my visit, I felt I was an inconvenience. Being the only customer in the store and it being my first time there (which I told her), she had an opportunity to make me a repeat customer. I was disappointed in her lack of helpfulness and salesmanship. Needless to say, her phone caller called again before I ever even left the store. Clearly, she was more interested in her personal life than work. It is not likely I will return.
I came here today for the first time. The woman there was very kind and knowledgeable about all of the products. She helped me pick out a product for my problematic skin and gave me samples of other products she thought I would like. I tried the samples and have to say that I will definitely be back to buy the products. My visit here was very pleasant and I'm loving my hand cream.