About Chico Cemetery
Reviews for Chico Cemetery
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Chico Cemetery is a historic, non-profit endowment care property that has been integral to the Santa Cruz community since 1852. It offers 43.93 acres of lovely, meticulously maintained grounds with historic monuments. The cemetery provides diverse options for creating a meaningful and permanent memorial, from traditional burial and cremation to mausoleum and cremation niches, aiming to offer solace to families. However, some reviews report highly unprofessional and toxic customer service, with employees described as smug and disrespectful during difficult times. Specific complaints include severe delays in setting a headstone and refusal to provide answers. In one case, the owner's direct intervention was required to resolve an issue, which was appreciated. Other experiences were positive, with service described as prompt, courteous, respectful, and accomplished as requested.
My sister and I recently visited the Chico Cemetery on May 24th, 2026, to put flowers on our loved one’s graves. We were extremely pleased to see that the gravesites are being very well maintained. The entire cemetery looked very nice and we appreciate that the resting place of our departed family members is being well cared for. Thank you!
I would like to give a big shoutout to Jessica at Chico Cemetery. I just recently was needing to get a tombstone for my family members. As soon as I walked in the door Jessica was very friendly and helpful with the decision making of what I considered a difficult time. She made it very easy for me all the way through the process and made sure that I was completely satisfied all the way till the end.
Thank you Jessica!! You are definitely in the right place!!
Just wanted to make a statement,!!!
My family is here,and they go back to the early 1900'S,
The earliest would be my mother.
I really believe in letting people know that they are Worthy of praise, when we can let one know we should do it,to much of the negative feed backs are all we ever send, kindness last much longer then hate.l believe you all deserve to know a family out in this world really appreciates all of you from the Grounds keepers all the way to the front desk,and everything is always clean and very warm,when we come visit our LOVED ONES,.
PLEASE PASS IT ON TO THOSE WHO DO,WHAT YOU ALL DO,WE LOVE AND APPRECIATE, YOUR EVERYDAY WORK AND CARE YOU...read full review