Optometrists in Carson

“I went to the Avalon Optometrist in the Carson location to get my new glasses.
And I had the great customer service.
The optometrist was professional, kind & caring and they had excellent staff.
I had health insurance therefore my eye glasses exam glasses & frames, all covered by insurance.
Most of the eyeglass frames are covered by insurance.
If you want to get a designer's eyeglass frame, you may have to pay extra
money.
If you need to get new glasses or contact lenses,
I would like to recommend the Avalon Optometrist.“

“I have gone to Dr Chu for the last 25 years or more. She has been an excellent doctor.“

“First time ever going to get my eyes looked at and they really did a great job with me and my family. The service was amazing. They knew what they were doing. They had all the technology and they really took care of us and most importantly the prices were fair. I really didn't have to come out my pocket that much since they take insurance if you're looking for a good place to get glasses, make sure you check them out their staff is very knowledgeable and friendly. .“

“Update - received a call from Dr Kristen apologizing for the poor customer service from the staff. She has dealt with the issue internally and I am thus revising my rating to 4 Stars. I appreciate that the doctor cared enough to call directly.

The worst experience ever! My husband, M. took a pair of expensive high fashion glasses/frame to this optometrist office and asked if they can add his prescription. The engineer/staff said they could but it would cost more and take longer - 3 to 4 weeks. M agreed to the terms. After 4 weeks and no calls, M called for an update and was told it will take longer. Another week passed and M called again. This time he spoke to the technician working on the glasses. The technician reminded M that he was warned it would take longer and that his glasses weren’t the only ones being worked on. M said yes I know and that’s why I paid extra. But 5 weeks with no updates is poor customer service. Finally, toward the end of week 6, M received a text stating, “Congratulations, your glasses are ready so you can stop calling.” How rude! The worst customer service ever!“