Carmel Valley Medical Clinic

May 2024

Update on previous review: Someone from the office finally called and very kindly resolved the situation to my satisfaction. I am grateful for this but wish this had been done earlier. As I have said, the medical care is fine, so go ahead and use this service, but be sure to keep copes of all bills and all proofs of payments made by you and your insurance companies. This and the previous review were written on behalf of my wife.

Jan 2024

As a new patient I have a Positive and Negative review. Dr. Nilmeier is a great Osteopath who’s treating patients there part-time. He has a pleasant manner, he listens and provides effective gentle body work as well as traditional medical care. However the front office is below par in: Answering calls, scheduling appointments and general communication with patients (every call requires being put on a long hold). They appear overwhelmed and under-staffed. They now require a “yearly administrative fee” of $xxx; although for 2020 this fee is only good for 6 months, and it’s payable again in January 2021. I hope they get their act together soon because they’re...read full review

Mar 2022

I cannot complain about this place enough. They charge an annual fee of $150. That fee is for them to convert from a paper office to a digital one (which seems like it should be their expense not the customers to me.) The doctor was kind but unhelpful and sent me home with no options when I came in. Then the staff called two days later with additional paperwork they wanted me to come back in and do and I told them I did not want to take more time off of work. They aren't digital so they do not have an email address. Next, 4 months after my visit I got a paper bill for an additional $230. When I made my appointment originally I had asked about my insurance coverage with...read full review