I scheduled an appointment here 1 week in advance. I completed the VSP authorization with them so I'd be covered for the exam. When I show up they had no record of my appointment. Apparently, my appointment was erased (they use paper and pencil) from their schedule and they could not figure out why. The office staff showed no remorse. They only offered me an appointment 45 min later than my original appointment, which I could not wait for due to work obligations. Won't be coming here again or recommending to others. Terrible experience.
October 2022
I had a difficult time this season with getting a good correction. My opthamologist gave me a prescription which was inferior to previous years. I have had a minor retina issue in the past so I got clearance from a retinologist before proceeding further. Dr. K gave me a prescription which solved my problem. I am grateful to her!
August 2022
I've been seeing Dr Kavanagh at Costco optometry for years. She is always so personable and thorough with her exams.
I scheduled an appointment here 1 week in advance. I completed the VSP authorization with them so I'd be covered for the exam. When I show up they had no record of my appointment. Apparently, my appointment was erased (they use paper and pencil) from their schedule and they could not figure out why. The office staff showed no remorse. They only offered me an appointment 45 min later than my original appointment, which I could not wait for due to work obligations. Won't be coming here again or recommending to others. Terrible experience.
I had a difficult time this season with getting a good correction. My opthamologist gave me a prescription which was inferior to previous years. I have had a minor retina issue in the past so I got clearance from a retinologist before proceeding further. Dr. K gave me a prescription which solved my problem. I am grateful to her!
I've been seeing Dr Kavanagh at Costco optometry for years. She is always so personable and thorough with her exams.