About Norcal Heating & Cooling Inc
Reviews for Norcal Heating & Cooling Inc
Write a reviewHours
Monday: 7:30AM - 4PM
Tuesday: 7:30AM - 4PM
Wednesday: 7:30AM - 4PM
Thursday: 7:30AM - 4PM
Friday: 7:30AM - 4PM
Saturday: ClosedSunday: Closed
Norcal Heating & Cooling Inc. is praised for helpful, courteous, professional service. Technicians fix A/C condensers and explain repairs step by step, showing customers new information. The company offers fast response, family business reliability, and completes AC/heat work under estimate time, though not the cheapest. Insurance clients report timely calls and technicians arriving between 11am-3pm, fixing electric issues, restoring AC function, and giving maintenance advice while masked. Customers describe a great experience and a cool home.
Eduardo from Norcal was very helpful,courteous and professional. He helped me with a A/C condenser and was able to fix the problem. He took his time explaining everything to me step by step and even showed me something new.I highly recommend him and the company.Service: Repair HVAC
I was routed to them through Fidelity Home Insurance. I put in the service request with Insurance yesterday evening. Today morning I got a call that technician can come between 11am-3pm. And Jim was at my door at 11. He came and fixed the electric issue, got the AC working and gave useful advice on maintenance. He was masked on and very courteous as well. A great experience overall, and our home is now cool.Services: A/C system maintenance
What started out as a rocky service call ended in a good outcome. Norcal came out to assess an old furnace that had apparently gone out and some mistakes were initially made. That said, they were able to turn the train around and they ate whatever costs were incurred in misdiagnosing the issue the first time around and were able to quickly install a new unit at a reasonable price.
Despite the initial frustrations, the crew and main office were reasonable and respectful and again, they worked hard to resolve the initial issues.