Gold Coast Health Plan

Mar 2024

They continue to impress me with how inept they are. They do not care about members but will openly admit THEY WOULD NOT want the same treatment. Have a problem - too bad. They don't care .

Feb 2024

The worst insurance I have ever dealt it. Their staff is incompetent and constantly make mistakes and give out wrong information. This causes delays with getting procedures and medication. I have wasted countless hours trying to get this straight and fix their mistakes.Terrible customer service. Strongly recommend you don't get their coverage.

Feb 2024

Never have I been treated with such disrespect and lied to so many times. I've had to call them and I've been hung up on mid sentence, one told me he was going to lunch and to call back and get in line again. When asked to speak with manager there is never one avail and today the person had no way to conneçt me or request someone call me back. Someone should really shut this place down!