About The Floor Store Outlet
The Floor Store Outlet is highly recommended for its wide selection of flooring products and excellent customer service. Customers praise Steve, a salesperson who is honest, patient, and very knowledgeable. He goes above and beyond by allowing customers to take home samples without pressure, making multiple calls to ensure timely delivery and installer availability. Many appreciate his genuine care for helping customers find the right carpet and flooring, making the shopping experience enjoyable and informative. The store offers great prices, and customers have been satisfied with their purchases, noting that their floors still look new years later. The team is professional, friendly, and efficient, often completing projects ahead of schedule. Overall, The Floor Store Outlet is known for quality work, helpful staff, and a positive shopping experience, making it a top choice for flooring needs.
Ok I have to give Steve a shoutout because he was hands down the most honest and patient salesperson I've dealt with in a long time. He genuinely cared more about me getting the right carpet than just closing a sale, which honestly you don't see much anymore.
He let me take home as many samples as I wanted, no rush, no pressure, just let me figure out what worked. He also made multiple calls right there while I was in the store to make sure the carpets would arrive on time and that an installer was available for my specific requested dates.
I walked in knowing literally nothing about carpet and by the time I left I felt like I could talk about it like an expert lol.
We… read full review
Highly recommend this store. Steve is the best! great selection of products and he was very patient with me. I love my floors bought them from Steve two years ago and they still look new!
Monday 9AM - 5:30PM
Tuesday 9AM - 5:30PM
Wednesday 9AM - 5:30PM
Thursday 9AM - 5:30PM
Friday 9AM - 5:30PM
Saturday 9AM - 5PM
Sunday Closed
1501 Adrian Road, Burlingame, CA 94010
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