The wrong prescription was written as I found out after two weeks when my glasses came in. Never wore them. Got a second opinion. Prescription was totally wrong. Needed new glasses made a purchase elsewhere 2019. Was told once I have cataract surgery to go ahead and bring glasses back for the lenses exchange. Today, after two cataract surgeries, and a laser correction I'm ready to get new lenses. I called spoke to Donna, Dr. Ma retired there is nothing they can do. I'm out $471.00 for lenses.What is next.
January 2021
I have to say that Dr. Ma is the first ever to get my prescription right in over 60 years! I always had to "adjust" to my new prescription and sometimes, I never did. My new glasses were comfortable from the get go and everything was clear far and close. He really spends time to get the right Rx for you and I was impressed with that. My wife will be visiting him soon and he will be my preferred OD from now on.
December 2020
Dr Ma is such a wonderful Eye Doctor. He offers complete thorough professional care explaining each step of the processes he conducts.I have returned to his practice after using a few other Eye doctors for insurance purposes over the last 6-7 years. However, they do not compare to his comforting care and I'm very glad to pay out of pocket to have him "overseeing" my eye & vision care. The office staff are tremendous, friendly, and very efficient practicing detailed safety protocols during these challenging times. I highly recommend Dr Ma and his practice in Burlingame.
The wrong prescription was written as I found out after two weeks when my glasses came in. Never wore them. Got a second opinion. Prescription was totally wrong. Needed new glasses made a purchase elsewhere 2019. Was told once I have cataract surgery to go ahead and bring glasses back for the lenses exchange. Today, after two cataract surgeries, and a laser correction I'm ready to get new lenses. I called spoke to Donna, Dr. Ma retired there is nothing they can do. I'm out $471.00 for lenses.What is next.
I have to say that Dr. Ma is the first ever to get my prescription right in over 60 years! I always had to "adjust" to my new prescription and sometimes, I never did. My new glasses were comfortable from the get go and everything was clear far and close. He really spends time to get the right Rx for you and I was impressed with that. My wife will be visiting him soon and he will be my preferred OD from now on.
Dr Ma is such a wonderful Eye Doctor. He offers complete thorough professional care explaining each step of the processes he conducts.I have returned to his practice after using a few other Eye doctors for insurance purposes over the last 6-7 years. However, they do not compare to his comforting care and I'm very glad to pay out of pocket to have him "overseeing" my eye & vision care. The office staff are tremendous, friendly, and very efficient practicing detailed safety protocols during these challenging times. I highly recommend Dr Ma and his practice in Burlingame.