Toluca Lake Health Center: Ferguson Dianna P MD

Jun 2023

I've left 3 messages for Toluca Lake manager Doreen Mesa regarding a specific doctor's policy and a request to get assistance finding a different primary care physician at Toluca that does not have that policy.I've messaged through the doctor referral system, they cannot help me. Suggested I reach out directly to Toluca, which is where I started. I will need to call every single Primary Care physician who is accepting new patients, and talk to their nurse to get the information. I was trying to avoid that. I thought Doreen might have a short cut, but she's either been away from the office or in a meeting. Each time I left a message I was told I would hear back in 24-48...read full review

Apr 2023

I have been going here for many years and had a great Dr. whom I loved and was sad when he retired. I went with Dr. Tony Lin who I do like. I had an appointment this morning at 830 for my physical and blood work. Its a bit of a drive in the morning but I gave myself plenty of time to get there but hit traffic and had to make a few detours, I called 3 different times saying I was on my way and they said ok we have a 15 minute window, got in the parking lot right on time and called said I was there and by the time I got to the appointment desk they wouldnt see me. I fasted, got up early and drove all that way to be turned away. I had this appointment for over 3 weeks. Now...read full review

Oct 2022

In many ways, this place is great. No lines, nice doctors, chill atmosphere. The parking structure is never too busy. Basically, a really casual doctor visit guaranteed. However, there's one phone operator who is very unpleasant. Just one. If you're reading this, you know who you are. And if you're the person who hired her, you made a mistake. Have a talk with her. Give her a candy or something. I don't know, you decide what to do about the situation. Tell her I took a star off this review just because of her.