Eric at the motor vehicle registration window was top notch. I would highly recommend him and that office. He was knowledgeable, thorough, extremely courteous, helpful, and pleasant. He was a Can Do person and helped with a complicated issue. He is A++
October 2024
While I have no problems with the DMV services and most of the policy salespeople, I did have a glaring issue with Carlos A, one of the management staff. I ran into an issue last year where the state wrongly recorded my odometer reading by several thousand miles. My insurance was going to jump and I was going to end up paying much more than I normally do. Carlos assured me that if I forwarded him pictures of the odometer readings from my cars, he would fix my policy, before it couldn't be fixed. Many unreturned phone calls and emails later, I gave up and ventured to the Encino AAA branch. I wish I remembered the name of the amazing woman who helped me, but she was... read full review
April 2024
Very efficient and I got in and out very fast. Easy parking as well. Every dog seemed very well versed at their positions. Got what I needed without any problems.
Eric at the motor vehicle registration window was top notch. I would highly recommend him and that office. He was knowledgeable, thorough, extremely courteous, helpful, and pleasant. He was a Can Do person and helped with a complicated issue. He is A++
While I have no problems with the DMV services and most of the policy salespeople, I did have a glaring issue with Carlos A, one of the management staff. I ran into an issue last year where the state wrongly recorded my odometer reading by several thousand miles. My insurance was going to jump and I was going to end up paying much more than I normally do. Carlos assured me that if I forwarded him pictures of the odometer readings from my cars, he would fix my policy, before it couldn't be fixed. Many unreturned phone calls and emails later, I gave up and ventured to the Encino AAA branch. I wish I remembered the name of the amazing woman who helped me, but she was... read full review
Very efficient and I got in and out very fast. Easy parking as well. Every dog seemed very well versed at their positions. Got what I needed without any problems.