Enrique the second tech is very knowledgeable and did a thorough assessment and fix the problems the first tech Noe didn't do a thorough assessment and he didn't fix the problem
February 2026
Lucy was awesome! On time, friendly and knew what she was doing. She analyzed with a process of elimination to seek to resolve, and she did! And she ordered a part needed, came quickly back to install. Very knowledgeable and knows her job. First time I had a female appliance tech, and she did a great job!! Kudos to Sears for placing women in these fields.
December 2025
The technician arrived very close to his expected time, quickly found the problem, and finished the work within 15 minutes of starting. He was very friendly, polite, and considerate
Enrique the second tech is very knowledgeable and did a thorough assessment and fix the problems the first tech Noe didn't do a thorough assessment and he didn't fix the problem
Lucy was awesome! On time, friendly and knew what she was doing. She analyzed with a process of elimination to seek to resolve, and she did! And she ordered a part needed, came quickly back to install. Very knowledgeable and knows her job. First time I had a female appliance tech, and she did a great job!! Kudos to Sears for placing women in these fields.
The technician arrived very close to his expected time, quickly found the problem, and finished the work within 15 minutes of starting. He was very friendly, polite, and considerate