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University Health Services, Tang Center
2222 Bancroft Way, Berkeley
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Called when they said they would be open and was told by the phone bot they are still closed. Primary care was amazing but the pharmacy told me I’d get a text in an hour when my prescriptions were ready and it’s been days. The counseling and psychiatry is a joke and so difficult to access and I had a bad experience with Dr. Kim in gynecology
This is leagues above other health centers I’ve been to. Lots of resources available to the students, and there is always a sene of urgency to help. As far as health centers go, I don’t know how you could improve from here.
I called to reschedule a CAPS appointment and had a very difficult experience with the staff member who assisted me. She appeared frustrated and unfamiliar with the scheduling process, was dismissive in her tone, and ultimately did not successfully reschedule my appointment to a time that worked for me, despite my clearly explaining which days were not possible. Before I could clarify or ask next steps, the call was abruptly disconnected.
I was also scheduled with an intern for an important appointment without my knowing. For students who are not feeling their best and who are trying to navigate the healthcare system, they had little patience.
However,... read full review