John Muir Health/UCSF Health Berkeley Outpatient Center

The John Muir Health/UCSF Health Berkeley Outpatient Center provides a mixed experience for its patients. While some staff members exhibit excellent care, kindness, and bedside manners, others may come across as abrupt and insensitive. The facility's ability to provide empathetic care and find solutions for patients is a notable strength, particularly for those dealing with challenging health issues. The staff is generally friendly, and the process of seeing a doctor and filling out paperwork is smooth. Patients have praised the outstanding radiologist and the efficient, caring staff. The scheduler was able to accommodate a patient's need for a second mammogram and an ultrasound right away. The technicians have been praised for their clear explanations and ensuring patients understand the procedures. Overall, the facility offers a positive experience for patients, with a focus on providing compassionate and efficient care.