About Yan's Day Spa
Yan's Day Spa offers a variety of relaxing massage services, including couples massages, which have been praised by customers. The massage therapists are skilled and provide a positive, rejuvenating experience. Many visitors enjoy the peaceful and well-maintained environment, and the therapists create a pampering and renewing atmosphere. Recent guests have shared that the ambiance, with calming music and ambient lighting, helps them fully unwind. Some customers have experienced excellent massages, such as a 60-minute 4-hands massage with two female therapists that was described as one of the best, and felt the pressure and hot stones were perfect. However, there have been concerns about service explanations and pricing, as some felt the costs and tip expectations were confusing or pushy. One visitor mentioned a misunderstanding over the payment and tip process, which left a negative impression. Despite these issues, many guests still find Yan's Day Spa to be a great place for a soothing and relaxing visit. The staff's high skill level ensures a pampering experience, though clarity about prices and tipping policies could improve customer satisfaction.
Today we found the best massage in Benicia!
Super clean. Peaceful! Very personal massage therapists! There are so many great things that I could write about our journey there! It was easy to communicate and book the same day appointment, there rooms are Luxuriously decorated!
Can’t wait to next visit!
I booked a 90 minute massage for this morning. The massage was great and I have no complaints. What followed after the massage during payment was what accounts for the minus starts. I went to pay for the massage $110 cash and I handed the cashier a $20 to give to the massage therapist as a tip. Rather than being thankful for the tip (which are voluntary I might add) she immediately says people tip $30 for the 90 minute massage. I told her $130 cash was all I brought which was payment for the massage and a tip for the massage therapist. She proceeds to pull out a credit card machine and says “we take Apple Pay for the extra $10.” The entire interaction was very off...read full review
I can’t explain how wonderful it felt — quiet moments, fresh air, and total relaxation .