My heat was blowing cold air during a particularly cold spell. I called Vigil, and they returned my call within about an hour. They were very busy and couldn't schedule me for a couple of days. But then they called back because they had an opening for the next day! The serviceman spent a few hours working on the furnace, tested it, explained everything, answered all my questions, and was respectful of my home. He was professional and knowledgeable. Vigil had quoted me a price for the service call over the phone. Parts would be additional. I paid the price of the service call. No parts were needed!
January 2021
Cam was here within an hour of calling and was able to quickly diagnose and fix our heater. He and Dina were great to work with.
September 2020
This is a fabulous company. Dina and Cam are the best - honest, fair pricing, communicative. They actually apologized for the AC unit being on backorder - totally out of their control. Cam came today and installed the unit in a couple of hours - hauled away our old unit. We highly recommend Vigil Mechanical!!
My heat was blowing cold air during a particularly cold spell. I called Vigil, and they returned my call within about an hour. They were very busy and couldn't schedule me for a couple of days. But then they called back because they had an opening for the next day! The serviceman spent a few hours working on the furnace, tested it, explained everything, answered all my questions, and was respectful of my home. He was professional and knowledgeable. Vigil had quoted me a price for the service call over the phone. Parts would be additional. I paid the price of the service call. No parts were needed!
Cam was here within an hour of calling and was able to quickly diagnose and fix our heater. He and Dina were great to work with.
This is a fabulous company. Dina and Cam are the best - honest, fair pricing, communicative. They actually apologized for the AC unit being on backorder - totally out of their control. Cam came today and installed the unit in a couple of hours - hauled away our old unit. We highly recommend Vigil Mechanical!!