I am beyond thankful for Kenny Mount and for everyone at Mission Family Mortuaries. From the very beginning, they didn’t look at me as just another client or another transaction—they showed me love, compassion, and understanding in ways I never expected. Kenny and his team went above and beyond to make this heartbreaking time a little easier to bear. They offered me alternatives that didn’t benefit them financially, but instead gave me peace of mind and eased the burden of cost. In a world where so many are quick to take advantage, they showed me true kindness, honesty, and integrity. I can never fully express my gratitude to Kenny and all the caring people at Mission Family Mortuaries. The compassion they’ve shown me has been a blessing, and I will always recommend them to anyone who has to walk through such a difficult season. Thank you, Kenny, and thank you to everyone at Mission Family Mortuaries, for treating me not just with professionalism, but with genuine love.
Marc DeLeon
Jessica Cadena
Sep 2024
I came to Mission by the referrals of my friends Sarah and Meg, promising my family would be well cared for and our wishes to be honored. Kenny did exactly that and more for us. Thank you for your kindness and respect through everything. Thank you for making it easier!
Michael Veatch
Jun 2024
the whole team at mission are great, they did my grandmas cremation and the whole experience was very welcoming and easy, they took care of everything which made the grieving process more bearable and Kenny kept me updated every step of the way. I cannot recommend them enough.
Ricardo Castillo
Feb 2024
The Mission Family team was a blessing during this hard time. Jose was very caring, compassionate, and communicated well. Thank you so much from the bottom of our hearts.
Lorraine Vazquez
Nov 2023
Mom’s funeral was celebrated yesterday and we are so happy and appreciative of the services provided. Communication was was clear and warm. I feel I was able to grieve with my family, knowing that it was all being take care of beautifully. So thank you very much for everything Jeffrey!
Dominique Bechthold
Sep 2023
We recently used Mission Family Mortuary to lay both of my parents to rest. April 19, 2023Overall, the entire experience was a very large disappointment. Losing my parents, and most recently my mom, has been one of the most difficult things in my life. I’m not sure if the funeral director Dave has become complacent in his job, but in my humble opinion, I feel my parent’s funeral was not executed in a professional manner and for that I’m saddened. Unfortunately, this is not an occasion when you get a do over.Issues included:· The memorial ceremony that was described during the initial consultation on April 6th, could not be done i.e., Dad’s ashes being on a pedestal in front of Mom’s casket.· This change in the ceremony was communicated to our family the day before the funeral. We were informed that Dad’s ashes had to be placed in Mom’s casket before leaving the funeral home.· Even though most of our family and friends were not aware of the original plans, I’m sure it was confusing to only see Mom’s casket and no urn or portrait of my Dad, although both were talked about during the funeral service.· The funeral program that we created could not be printed. This, too, was communicated the day before the funeral. Thankfully, we were able to figure out a way to get them printed ourselves. The refund for this service that was promised has not yet been received.· During the initial consultation, we made it very clear that we did not want the Freedom Riders motorcycle group to lead the funeral procession and yet, the Freedom Riders were in the parking lot when we arrived. (This is nothing personal with the Freedom Riders but it is not something my parents would have wanted). If it were not for my brother informing them once again that we didn’t request them, they would have been leading the procession.· Upon arrival at the National Cemetery, we were told that we would have some papers to sign. It was not made clear that the paperwork was to choose the symbol and epitaph that would be on both of our parents’ headstones. It would certainly have been preferable to be informed of this and provided the options ahead of time. To be ambushed with such an important decision on an already emotional and stressful day was, to say the least, less than ideal. We relied on the funeral director to guide us through this process and were left completely unaware that there were options beyond the standard headstone.· During the ceremony at the National Cemetery, the playing of Taps was delayed due to the funeral director having technical difficulties. The National Cemetery attendant had to assist.· The folding of the flag should have been a part of the ceremony done with a great deal of pride and precision. Instead, the National Cemetery attendant had to verbally instruct and guide in the folding of the flag.• The obituary on the Mission website had my mom’s first name incorrect. This was not just a spelling error but the wrong name.
Charlene Peacock Robison
Jul 2023
Thank you Mission Family Mortuary for everything you did for me in the past couple months helping me with my hubby's cremation. David, thank you my old friend for explaining everything to me with the step by step. Love the Mish family for years and all the Mish family that works for the family for everything you do for our community. God Bless you all and your caring heart for all... RAY MISH SR., thank you for your service... GOD IS GOOD AMEN!
Charlene Peacock
Jul 2023
Thank you Mission Family Mortuary for everything you did for me in the past couple months helping me with my hubby's cremation. David, thank you my old friend for explaining everything to me with the step by step. Love the Mish family for years and all the Mish family that works for the family for everything you do for our community. God Bless you all and your caring heart for all... RAY MISH SR., thank you for your service... GOD IS GOOD AMEN!
I Q
Jun 2023
Terrible customer service. Kenny doesn’t return calls and every time you ask for him he’s never in the office or he’ll be in later and when you check back later he’s again unavailable. The front office staff is nice but Kenny does not care and does not deserve anyone’s business
Taylor Sunga
May 2023
Absolutely terrible service. I had to type out my own mother’s memorial folder and email it to them because david mish couldn’t spell anything right, even after handwriting it AND typing it for him. Because he couldn’t spell correctly the death certificate came back with so many errors too. My mom passed away in january 2022 and it took all the way until the day before her celebration of life to get her ashes which was 3 months later. They didnt even call me when she was cremated which they were supposed to so I could pick her ashes up. I had to call david on a sunday and he made a comment saying his wife is going to be mad that he had to come to the home to give me my mother’s ashes because “they had plans”.Prior to this, I had an appointment arranged with david and when I arrived I was told he was out on a service in tehachapi. Why set an appt with me and then go service somewhere/someone else? I asked if someone else could help me other than him and no one else would. We paid upfront for everything. We were supposed to view my mother privately as a last good bye, but never got to because they were so unorganized. One day she “is okay to view” and another day “she doesn’t look good to view”. We wanted to see her wothin a week of her passing, but since she was frozen for 3 months and we didnt have her embalmed since she would be cremated, of course she wasn’t going to look good. That is at the fault of them for taking so long. We waited just as long for the jewelry and urn as we did for her ashes. It was always some excuse and I will never forgive them for being so disrespectful, and nonchalant with us and the way they handled my mother after she passed. I truthfully think we would have been okay if someone else took care of us other than david. He was kind and good at de-escalating the situation, but was extremely unprofessional when it came to getting the job done in a timely and respectful manner. If your loved one is brought here, pay the extra money to have them moved somewhere else, it will be worth it and we wish that we had done that!
Marc DeLeon
I am beyond thankful for Kenny Mount and for everyone at Mission Family Mortuaries. From the very beginning, they didn’t look at me as just another client or another transaction—they showed me love, compassion, and understanding in ways I never expected.
Kenny and his team went above and beyond to make this heartbreaking time a little easier to bear. They offered me alternatives that didn’t benefit them financially, but instead gave me peace of mind and eased the burden of cost. In a world where so many are quick to take advantage, they showed me true kindness, honesty, and integrity.
I can never fully express my gratitude to Kenny and all the caring people at Mission Family Mortuaries. The compassion they’ve shown me has been a blessing, and I will always recommend them to anyone who has to walk through such a difficult season.
Thank you, Kenny, and thank you to everyone at Mission Family Mortuaries, for treating me not just with professionalism, but with genuine love.
Marc DeLeon
Jessica Cadena
I came to Mission by the referrals of my friends Sarah and Meg, promising my family would be well cared for and our wishes to be honored. Kenny did exactly that and more for us. Thank you for your kindness and respect through everything. Thank you for making it easier!
Michael Veatch
the whole team at mission are great, they did my grandmas cremation and the whole experience was very welcoming and easy, they took care of everything which made the grieving process more bearable and Kenny kept me updated every step of the way. I cannot recommend them enough.
Ricardo Castillo
The Mission Family team was a blessing during this hard time. Jose was very caring, compassionate, and communicated well. Thank you so much from the bottom of our hearts.
Lorraine Vazquez
Mom’s funeral was celebrated yesterday and we are so happy and appreciative of the services provided. Communication was was clear and warm. I feel I was able to grieve with my family, knowing that it was all being take care of beautifully. So thank you very much for everything Jeffrey!
Dominique Bechthold
We recently used Mission Family Mortuary to lay both of my parents to rest. April 19, 2023Overall, the entire experience was a very large disappointment. Losing my parents, and most recently my mom, has been one of the most difficult things in my life. I’m not sure if the funeral director Dave has become complacent in his job, but in my humble opinion, I feel my parent’s funeral was not executed in a professional manner and for that I’m saddened. Unfortunately, this is not an occasion when you get a do over.Issues included:· The memorial ceremony that was described during the initial consultation on April 6th, could not be done i.e., Dad’s ashes being on a pedestal in front of Mom’s casket.· This change in the ceremony was communicated to our family the day before the funeral. We were informed that Dad’s ashes had to be placed in Mom’s casket before leaving the funeral home.· Even though most of our family and friends were not aware of the original plans, I’m sure it was confusing to only see Mom’s casket and no urn or portrait of my Dad, although both were talked about during the funeral service.· The funeral program that we created could not be printed. This, too, was communicated the day before the funeral. Thankfully, we were able to figure out a way to get them printed ourselves. The refund for this service that was promised has not yet been received.· During the initial consultation, we made it very clear that we did not want the Freedom Riders motorcycle group to lead the funeral procession and yet, the Freedom Riders were in the parking lot when we arrived. (This is nothing personal with the Freedom Riders but it is not something my parents would have wanted). If it were not for my brother informing them once again that we didn’t request them, they would have been leading the procession.· Upon arrival at the National Cemetery, we were told that we would have some papers to sign. It was not made clear that the paperwork was to choose the symbol and epitaph that would be on both of our parents’ headstones. It would certainly have been preferable to be informed of this and provided the options ahead of time. To be ambushed with such an important decision on an already emotional and stressful day was, to say the least, less than ideal. We relied on the funeral director to guide us through this process and were left completely unaware that there were options beyond the standard headstone.· During the ceremony at the National Cemetery, the playing of Taps was delayed due to the funeral director having technical difficulties. The National Cemetery attendant had to assist.· The folding of the flag should have been a part of the ceremony done with a great deal of pride and precision. Instead, the National Cemetery attendant had to verbally instruct and guide in the folding of the flag.• The obituary on the Mission website had my mom’s first name incorrect. This was not just a spelling error but the wrong name.
Charlene Peacock Robison
Thank you Mission Family Mortuary for everything you did for me in the past couple months helping me with my hubby's cremation. David, thank you my old friend for explaining everything to me with the step by step. Love the Mish family for years and all the Mish family that works for the family for everything you do for our community. God Bless you all and your caring heart for all... RAY MISH SR., thank you for your service... GOD IS GOOD AMEN!
Charlene Peacock
Thank you Mission Family Mortuary for everything you did for me in the past couple months helping me with my hubby's cremation. David, thank you my old friend for explaining everything to me with the step by step. Love the Mish family for years and all the Mish family that works for the family for everything you do for our community. God Bless you all and your caring heart for all... RAY MISH SR., thank you for your service... GOD IS GOOD AMEN!
I Q
Terrible customer service. Kenny doesn’t return calls and every time you ask for him he’s never in the office or he’ll be in later and when you check back later he’s again unavailable. The front office staff is nice but Kenny does not care and does not deserve anyone’s business
Taylor Sunga
Absolutely terrible service. I had to type out my own mother’s memorial folder and email it to them because david mish couldn’t spell anything right, even after handwriting it AND typing it for him. Because he couldn’t spell correctly the death certificate came back with so many errors too. My mom passed away in january 2022 and it took all the way until the day before her celebration of life to get her ashes which was 3 months later. They didnt even call me when she was cremated which they were supposed to so I could pick her ashes up. I had to call david on a sunday and he made a comment saying his wife is going to be mad that he had to come to the home to give me my mother’s ashes because “they had plans”.Prior to this, I had an appointment arranged with david and when I arrived I was told he was out on a service in tehachapi. Why set an appt with me and then go service somewhere/someone else? I asked if someone else could help me other than him and no one else would. We paid upfront for everything. We were supposed to view my mother privately as a last good bye, but never got to because they were so unorganized. One day she “is okay to view” and another day “she doesn’t look good to view”. We wanted to see her wothin a week of her passing, but since she was frozen for 3 months and we didnt have her embalmed since she would be cremated, of course she wasn’t going to look good. That is at the fault of them for taking so long. We waited just as long for the jewelry and urn as we did for her ashes. It was always some excuse and I will never forgive them for being so disrespectful, and nonchalant with us and the way they handled my mother after she passed. I truthfully think we would have been okay if someone else took care of us other than david. He was kind and good at de-escalating the situation, but was extremely unprofessional when it came to getting the job done in a timely and respectful manner. If your loved one is brought here, pay the extra money to have them moved somewhere else, it will be worth it and we wish that we had done that!