Hugo's Automotive and Services offers professional and reliable service, with a focus on customer satisfaction. Clients appreciate the quick response time, receiving estimates and service within a short period. They are informed about any necessary repairs before work begins, ensuring no surprise charges. Customers have praised the exceptional customer service, with the staff taking time to explain the repair process and parts involved. Additionally, Hugo's Automotive goes the extra mile, as seen when they rectified a parts issue by coordinating with a store for the correct items. Overall, the business is highly recommended for its honesty, fair pricing, and quality work.
Hugo is a very knowledgeable and honest mechanic 🧰 his prices are reasonable. I've taken both of my vehicles to him and never had any issues regarding his work. He shows you the parts he's replaced so you know the work actually got done. Sure I have other automotive shops much closer to me but I still take my vehicles to Hugo.
Great prices, amazing work. The guys are helpful and informative, always doing their best to help me out. Hugo has been my families go to for 10+ years, he's always helped me and my family out with our vehicles. Finding us affordable and reliable assistance for every car need.
Professional service! I called, received an estimate on my brakes and they were able to see me in 15 minutes. I had to wait in the office a little for them to be able to get to my car and then to work on it, but all in all the job was done within an hour and I think that's pretty amazing.Another thing that I appreciated is that before they started work, they checked to see if anything else needed to be done first so that they could confer with me about it BEFORE starting the job. They stressed that they didn't want to surprise me with any extra charges.When it was time to pay, the price was the same as what I was quoted over the phone. Super nice guys.
1125 Quantico Avenue, Bakersfield, CA 93307
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