About Hector's Plumbing Inc
Hector's Plumbing Inc. is known for its courteous and professional service. Their technicians are quiet and efficient, able to diagnose and fix issues quickly. The office staff is also highly regarded, with a professional and proactive approach. Customers appreciate the prompt scheduling and same-day service, as well as the friendly and knowledgeable technicians who leave a lasting impression. Hector's crew is praised for their amazing job and professionalism. They are recognized for their excellent customer service, providing thorough explanations and answering all questions. The company is locally owned and cares about the community. Customers highly recommend Hector's Plumbing for any plumbing needs, from traditional tanks to tankless and heat pump water heaters, as well as for their prompt and efficient leak repair services.
Our water heater went out so based on reviews I called Hector's Plumbing. Within an hour, 2 technicians and then owner who is now retired, and his son came to the job to explain everything that we wanted to know. From traditional tanks, tankless, and heat pumps. Now that's customer service! It wasn't a sales pitch because I genuinely had questions, and they answered everything. As it turns out, Hector Sr. installed the original water heater approximately 20 years ago! That was really cool! They swapped out our current 50 gal tank water heater and it took about an hour. If we had the time, we could have installed a tankless, but being a Friday afternoon we couldn't wait the weekend and then another 1-2 days for install, otherwise we would have gone tankless or maybe even with a heat pump. So long story short we just went with the swap out of the water heater. BUT what a great company! Very impressed!! Locally owned and they live in and care about the community. I highly recommend.
Called early in the day to see if I can have someone come to my house & give me an estimate and check out my leak . Spoke to the receptionist Amanda & she was awesome few hours later she had Erick come over to my house check out the problem & fix my leak all in 1hour of time & clean after them selves . I would highly recommend them if your in Bakersfield
Office communicated the arrival time, and they showed up right on time. They did the install and cleaned everything up afterwards. Very happy with their service and definitely recommend.