Geek Squad

Jun 2022

I had an amazing experience with these guys!!! Both professionals that came out were friendly, knowledgeable and answered all my questions! They told me what needed to be done, they ordered the parts and returned to complete the job. It did take longer because they had to order parts and with all the craziness in the world right now shipping did take several days even though they put in overnight shipping. They also explained so it was no surprise...they were honest and upfront about everything they were doing! I am so glad we ordered the extended coverage!!!! THANK YOU DAVID AND THE REST OF THE GEEK SQUAD CREW!!!!!

Dec 2020

Went in to get my PS4 Pro serviced for overheating and a couple months later it started to overheat again and now has a corrupt HDD. Also when they gave it back to me it had a medium sized dent in the back panel.

Dec 2019

I review people not companies and Luis gave me a great experience as a first time customer of Geek Squad. I was late to my appointment by a whole hour and had to reschedule halfway home Lewis called me and said that there was opening and asked if I wanted to bring my phone in. Which was a huge relief because I wanted to take care of my errands early, He had my phone ready before the pick up time and shined it up and had it ready to go! If anybody at Geek Squad is reading this that matters I would like to say that Luois deserves some type of recognition because he is the perfect representation of what an employee should be and that is very hard to find in Bakersfield....read full review